Barrie Foster & Associates: Tourism Marketing

www.barriefoster.co.uk

marketing

Marketing

Marketing is THE overarching management discipline. It informs the development of new products, the enhancement of existing products and the refinement of management practices. It is a tactical tool for adjusting demand to match capacity — all-important where seasonality is a real or potential constraint on trading. It is a powerful mechanism for ensuring cross-fertilisation between profit centres in a single operation, or for identifying symbiotic partnerships in regional strategies. It sets the benchmark for customer relationships — the interaction between the supplier and the supplied.
      Marketing considerations are at the core of every aspect of our development work. Similarly, our marketing strategies typically contain recommendations for parallel actions designed to improve the quality of products and service and bring businesses in closer alignment with consumer expectations.
      Barrie Foster was amongst the first group of Chartered Institute of Marketing members to qualify for individual Chartered Marketer status — less than five percent of the worldwide membership. From 1989 until its expiry in 1994 Barrie Foster was accredited with the Department of Trade and Industry Marketing Initiative and was one of a handful of marketing specialists to achieve the highest possible rating, on
all completed projects, under the scheme’s internal evaluation procedures. The Marketing Initiative is just one of a number of sponsored programmes for which Barrie Foster & Associates have been accredited. Barrie has lectured at a number of academic institutions and run workshops and seminars for various government agencies and trade organisations.
      Successful marketing strategies require a detailed appreciation of the product or products on offer; accurate identification of markets; an appraisal of the most efficient and effective means of communication with various market segments; and knowledge of the media, mechanisms and dynamic relationships which provide the vehicles for communication. Product, target markets and communication are the three defining points of what we term the marketing triangle. Only when these three elements are in complete balance can the best results be realised. The ability to manage complex interrelationships requires more than a passing acquaintance with marketing theory. The following is a representative cross-section of commissions where marketing strategy has been the primary focus.

Rent-an-Irish Cottage, 1989
Marketing audit and UK/Europe-focused strategy based on the promotion of the Galway Bay and Shannon Estuary region as a suitable venue for a range of active and passive pursuits. For Shannon Development.

Dobwalls & Archibald Thorburn Gallery, Liskeard, 1990
Marketing strategy with the objective of shifting the geographical focus of activity and developing new niche markets for this East Cornwall day visitor attraction.

Parkway Hotel and Conference Centre, Cwmbran, 1991
Marketing strategy for this substantial hotel, leisure and conference complex in the eastern industrial valleys of Wales.

Cheddar Showcaves, 1992
Consumer, catchment and product audit for Cheddar Gorge, one of the most visited tourist sites in the UK, as a basis for a marketing strategy for a showcave attraction that first opened to the public in the year of Queen Victoria’s accession. For the Longleat Estate.

Dan-yr-Ogof Showcaves, 1992
Marketing strategy for the leading showcave complex in Wales, on the threshold of significant new development.

 

Welsh Wildlife Centre, 1993
Pre-launch marketing planning for an extensive visitor centre following the acquisition of the Teifi Marshes Reserve by Dyfed Wildlife Trust.

Associated Quality Services Group, 1996/97
Review of opportunities and the competitive climate for quality assurance consultancy services in the hospitality and related industries. Indicative marketing planning.

Farm Holidays, Branding & Communication, 2000
Review of the potential for the branding and joint marketing of holidays based on farm accommodation. For the Wales Tourist Board.

Pilgrim Travel, 2001-03
Development of strategic marketing materials for an educational group travel product, targeted primarily on niche markets in the USA. For more details see Pilgrim Travel.

 

Hill House Publications, 2005-

Design of marketing materials and mechanisms in support of online publishing enterprises, together with Search Engine Optimisation. For more details see Hill House Publications.

 

The Penderyn Distillery Visitor Centre, 2008

Marketing strategy for a new visitor and interpretative centre based on the brand portfolio of The Welsh Whisky Company. Includes an overview of the visitor attraction industry and an analysis of available markets.

 

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Barrie Foster FTS, MCIM, MISPAL, Chartered Marketer
The Old Coach House  Mathry  Haverfordwest  Pembrokeshire  Wales  UK SA62 5HB
Phone: +44 (0)1348 831081  Fax +44 (0)1348 831081  E:
barrie.foster1@btinternet.com

 

© 2009 Barrie Foster & Associates unless otherwise stated.

 

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“Marketing is about what might happen tomorrow, not what happened yesterday.”

Cultural products lend themselves especially well to marketing campaigns, in that the illustrations or text that are at the heart of the product provide the basis for marketing material and merchandising.

“I declare this tower is my symbol…”
Thor Ballylee, Co. Galway. Summer residence of William Butler Yeats.


Pen and ink sketch © 1989 R. Gudge

Thor Ballylee: Cultural products provide their own marketing contextDylan Thomas's Boathouse: A focus for regional tourism marketing

“In my seashaken house
On a breakneck of rocks…”

Dylan Thomas’s Boathouse, Laugharne.

 

Pastel and watercolour © 1986 B. Evans